Bestpractical Rt by bestpractical
Request Tracker, an enterprise-grade issue tracking system
About Bestpractical Rt
From the project's README at github.com/bestpractical/rt. Lightly cleaned for readability; for the full source see the upstream repo.
RT is an open source, enterprise-grade issue and ticket tracking system.
Release Notes · Community Forum · Public Wiki · Blog · Hosting & Support
RT allows organizations to keep track of what needs to get done, who is working on which tasks, what's already been done, and when tasks were (or weren't) completed.
RT doesn't cost anything to use, no matter how much you use it; it is freely available under the terms of Ve
Health score breakdown
6-dimension composite. See methodology for formula and weights.
Adoption signals
Real-world usage data, pulled from each registry. The bigger the numbers, the more battle-tested the project.
| Signal | Value | Source |
|---|---|---|
| GitHub stars | 1.1k | github.com/bestpractical/rt |
| GitHub forks | 287 | github.com/bestpractical/rt |
Release & maintenance
Is this project actively maintained, or about to die? Check the recency of last commit and last release.
| Project age | 16.8 years | since Jul 2009 |
| Last commit | 6 days ago | May 1, 2026 |
| Releases shipped | 82 | last: 7 months ago |
| Security policy | SECURITY.md | declared by maintainers |
Self-hosting cost across providers
Detected requirements: 4GB RAM, 40GB disk minimum. Cheapest plan per provider that meets the requirement.
| Provider | Plan | Specs | Monthly | |
|---|---|---|---|---|
| hetzner | CAX11 | 2c · 4GB · 40GB | $4.13 USD | Deploy → |
| vultr | VC2 | 1c · 1GB · 25GB | $5 USD | Deploy → |
| linode | Nanode 1GB | 1c · 1GB · 25GB | $5.12 USD | Deploy → |
| digitalocean | Basic Regular 1GB | 1c · 1GB · 25GB | $6 USD | Deploy → |
Security advisories
CVE-2021-38562. What people say on Hacker News
Ready to self-host Bestpractical Rt?
Spin up a hetzner CAX11 (4GB RAM, 40GB disk) for $4.13/mo and follow the project's official install docs.
Data last refreshed May 7, 2026.
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