Free Self-Hosted Zendesk & Help Scout Alternative by freescout-help-desk

FreeScout, Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

helpscouthelpdeskcustomer-supportticketingsupportphplaravelshared-mailboxeshelp-deskzendeskosticket-alternativezendesk-alternative
Verdict 74/100 health $4.13/mo cheapest, hetzner 3/5 setup difficulty Last release 12 days ago

Self-host Free Self-Hosted Zendesk & Help Scout Alternative on hetzner CAX11 for $4.13/mo.

Health score
74 /100
6-dim composite
Self-hosts from
$4.13 /mo
hetzner · CAX11
Difficulty
3 /5
External DB / setup
GitHub stars
4.2k
660 forks

About Free Self-Hosted Zendesk & Help Scout Alternative

From the project's README at github.com/freescout-help-desk/freescout. Lightly cleaned for readability; for the full source see the upstream repo.

[](https://github.com/freescout-help-desk/freescout#requirements)

FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP (Laravel framework). Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control. FreeScout has been developed from scratch and is not using any copyrighted Help Scout or Zendesk materials.

If you want to support the project feel free to star this repository. It helps to increase the visibility of the project and let people know that it is valuable. Thanks for your support! Table of Contents Demo Features Mobile Apps Requirements Installation Cloud Hosted Modules Tools & Integrations News & Updates Contributing Screenshots Demo

Health score breakdown

6-dimension composite. See methodology for formula and weights.

activity
88
maturity
100
community
86
security
85
sustainability
53
adoption
33

Adoption signals

Real-world usage data, pulled from each registry. The bigger the numbers, the more battle-tested the project.

SignalValueSource
GitHub stars 4.2k github.com/freescout-help-desk/freescout
GitHub forks 660 github.com/freescout-help-desk/freescout

Release & maintenance

Is this project actively maintained, or about to die? Check the recency of last commit and last release.

Project age7.9 yearssince Jun 2018
Last commit4 days agoMay 3, 2026
Releases shipped343last: 12 days ago
Security policySECURITY.mddeclared by maintainers

Self-hosting cost across providers

Detected requirements: 4GB RAM, 40GB disk minimum. Cheapest plan per provider that meets the requirement.

ProviderPlanSpecsMonthly
hetzner CAX11 2c · 4GB · 40GB $4.13 USD Deploy →
vultr VC2 1c · 1GB · 25GB $5 USD Deploy →
linode Nanode 1GB 1c · 1GB · 25GB $5.12 USD Deploy →
digitalocean Basic Regular 1GB 1c · 1GB · 25GB $6 USD Deploy →

Security advisories

40 known advisories tracked via OSV.dev. Most recent: CVE-2026-34442.

What people say on Hacker News

Ready to self-host Free Self-Hosted Zendesk & Help Scout Alternative?

Spin up a hetzner CAX11 (4GB RAM, 40GB disk) for $4.13/mo and follow the project's official install docs.

Data last refreshed May 7, 2026.

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Frequently asked questions

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