Zendesk charges $55–$169 per user per month.
Open-source alternatives to Zendesk
1 self-hostable open-source projects that replace Zendesk, ranked by computed health score with real self-hosting cost. Save up to $610/yr per seat by self-hosting on a $4.13/mo VPS.
1
OSS alternatives
$4.13
Cheapest /mo
$55+
Zendesk /mo
$610
Yearly savings
Why people leave Zendesk
- Per-agent pricing $55-169/mo prices small teams out
- Light Agent and SLA features locked behind tiers
- AI/automation as expensive add-ons
- Cloud-only, customer data on Zendesk
Zammad and Chatwoot give the same multi-channel ticketing + SLAs + automations, fully self-hosted.
The 1 alternatives, ranked by health
Health score is a 6-dimension composite. See methodology for formula and weights.
Cost comparison vs Zendesk
Self-hosting cost on cheapest plan meeting requirements vs Zendesk entry tier ($55/mo).
| Project | Self-host /mo | Zendesk /mo | Save /yr | |
|---|---|---|---|---|
| zammad | $4.13 | $55+ | $610 | Deploy → |
Pick your alternative
Most operators land on zammad (top health score in this category; cheapest VPS path is zammad on hetzner for $4.13/mo).
Data refreshed daily. Pricing for Zendesk sourced from official site.